DPWH 11 gears for ISO certification

By Anthony S. Allada

THE regional office of the Department of Public Works and Highways (DPWH) in the Davao Region was chosen as one of the two pilot regions for the certification of International Organization for Standardization (ISO).

The other region is the DPWH National Capital Region (NCR).

During the flag-raising ceremony on September 3, DPWH 11 regional director Mariano Alquiza led the launching of the plan in attaining ISO certification.

“This wonderful morning will be written in history as the day when our agency, the DPWH in Region XI will begin its journey to develop a management system that would be following internationally accepted standards and best practices,” Alquiza said in his speech.

He said the occasion will be the unveiling of the marker of their resolve to give their best service to the public.

“Our customers are the general public in this region and our products are our national roads, bridges, flood control structures and other public works. Aspiring to get an ISO 9001-2008 is going to be a great challenge for all of us since we will all have to undergo a series of paradigm shifts.

The ISO 9001:2008 is the International Standard for Quality Management Systems and any organization can benefit from implementing this certification as its requirements are underpinned by eight management principles. They are the following: a customer focused organization; leadership; the involvement of people; ensuring a process approach; a systematic approach to management; a factual approach to decision making; mutually beneficial supplier relations; and continuous improvement.

Alquiza said getting an ISO certification is listed in their performance governance scorecard as one of their targets.

“We will be experiencing the impact of this paradigm shift therefore I am encouraging everyone to participate and cooperate when we start to cascade these changes from the top to the bottom,” he told DPWH employees.

Meanwhile, Ronald Armin Ocampo, senior technical consultant of the Development Academy of the Philippines (DAP), whose group is in- charge of the entire process for ISO certification, said DPWH 11 has yet to undergo several trainings, auditing, and processes before it gets its desired goal.

Ocampo said it takes six to ten months before an applicant gets the ISO certification, depending on the compliance to the requirements.



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